Privacy Policy – Jameela Spa Ajman

📅 Last Updated: 10 June 2026

This Privacy Policy explains how Jameela Spa Ajman ("we", "our", "us") collects, uses, and protects personal information from visitors and clients who book our services. This policy applies to all visitors and users of jameelaspaajman.ae, including clients from Ajman, Sharjah, and nearby areas of the UAE.

By using our website or contacting us to book a session, you agree to the practices described in this policy.

1. Who We Are

Jameela Spa Ajman is a licensed massage and wellness centre operating under Ajman DED Professional License No. 130394 (trade name: Muskaan Spa Gents). We have been serving clients in Ajman since 2018 and offer six therapy types including Kerala Ayurvedic Massage, Thai Bodywork, Moroccan Hammam, Russian Remedial Therapy, Indian Oil Massage, and Pakistani Deep-Pressure.

Our facility is located at Villa No 7, Near Ammar Bin Yasir Street, Al Rashidiya 2, Ajman, United Arab Emirates.

2. Information We Collect

2.1 Information You Provide

This includes information submitted when you contact us via phone, WhatsApp, or any contact form on our website. Examples include:

• Full name and gender
• Phone number and email address
• Location details for home or room service appointments
• Preferred therapy type and session duration
• Basic wellness preferences shared for safe treatment

2.2 Information Automatically Collected

When you browse our website, we may collect the following automatically:

• IP address, browser type, and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or search query that brought you to our site

2.3 Device Information

If you access our website via mobile, we may collect device model, screen resolution, and mobile network information for performance optimisation purposes.

2.4 Pre-Session Wellness Forms

Before your therapy session, our team may ask basic wellness and safety questions (for example, any known allergies or physical conditions that may affect the treatment). These are collected verbally or through a simple intake form and are securely stored.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To confirm, schedule, and manage your massage bookings
• To provide suitable therapy recommendations and personalised wellness care
• To communicate booking confirmations, reminders, and follow-up messages
• To respond to your enquiries via phone, WhatsApp, or email
• To maintain a secure record of your consultation and treatment history
• To improve the quality of our services and enhance client experience
• To comply with applicable UAE laws and regulatory requirements
• To analyse website performance and improve navigation via analytics tools

To explore our available treatments, visit our Massage Services page.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Therapists: The therapist assigned to your session will have access to relevant session preferences and safety notes.
• Payment platforms: If you pay via a third-party digital payment processor, that provider handles transaction data under their own privacy policy.
• Legal authorities: We may disclose your information if required by UAE law, court order, or government authority.
• Service providers: Trusted technology service providers who assist with website hosting or communications — bound by confidentiality obligations.

5. Cookies & Analytics

Our website uses cookies and third-party analytics tools, including Google Analytics (GA4), to understand how visitors use our site. Cookies help us:

• Remember your preferences between visits
• Measure website traffic and page performance
• Improve the layout and content of our pages

You may disable or delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on our site.

Google Analytics data is processed in accordance with Google's Privacy Policy.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by UAE law. Client session records are kept for a minimum of one year for quality assurance purposes. Website analytics data is subject to the retention settings configured within Google Analytics.

You may request deletion of your personal data at any time by contacting us (see Section 12 below), subject to any legal retention obligations.

7. Data Security

We take the security of your personal information seriously. We apply appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Secure HTTPS encryption on all pages of our website
• Restricted access to client records — limited to authorised staff only
• Regular review of our data handling procedures

Please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Your Rights

As a client or visitor, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal data, where legally permitted
• Opt out of marketing messages or promotional communications at any time
• Withdraw consent for data processing where consent was the basis for collection

To exercise any of these rights, please contact us using the details in Section 12.

9. Third-Party Links

Our website may contain links to third-party platforms including Google Maps, Google Reviews, TripAdvisor, 2GIS, Facebook, Instagram, YouTube, Pinterest, and LinkedIn. These platforms operate under their own privacy policies, and we are not responsible for their data practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services and website are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable UAE laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed.

Continued use of our website or services after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

Jameela Spa Ajman – Licensed Massage Centre
Villa No. 7, Near Ammar Bin Yasir Street
Al Rashidiya 2, Ajman, United Arab Emirates
DED License No: 130394

📞 Phone / WhatsApp: +971 551721953
✉ Email: info@jameelaspaajman.ae
🌎 Website: jameelaspaajman.ae

Related pages: Terms & Conditions • Our Services • Contact Us